Director

John has over 30 years’ experience in food retail. He has worked for Woolworths, independent supermarkets, and Coles. He was the CEO of Outback Stores and ran his own consultancies: Remote Retail Services and John Kop Consulting before joining IRAM as CEO in 2015.

John has a track record of developing, delivering, and implementing strategic plans, organisational change and financial results for both multinational corporations and small to medium business enterprises. His commercial acumen has helped deliver business improvement and social outcomes for Indigenous businesses across Australia.

John is a graduate of the Australian Institute of Company Directors and holds master’s degree from Melbourne University. He has been a non-executive and executive director on several boards, including IRAM. He is an invited member of the Gunbalanya Independent Public-School Board.

Director

Shane is a proud Bundjalung man, and uniquely experienced professional who brings an impressively broad business and government experience in governance, strategic management, human resource management, risk management, work place health and safety and construction. Shane holds a Bachelor of Engineering (Aeronautical) from University of Sydney, a MBA from Sydney Graduate School Of Management and is a Member of Australian Institute of Company Directors.

Shane is Managing Director of Kennelly Constructions, Executive Director First People Recruitment Solutions, Director of Indigenous Employment Australia, Co-Chair of Queensland Indigenous Business Network, a Panel member of the Queensland Governments Tripartite Procurement Advisory Panel and Bond Business School advisory board Member.

Director & Chairperson

Craig Wallace has extensive commercial, operational and financial experience across a range of industries. He previously held senior executive positions in the aviation sector both domestically and internationally, followed by CEO/COO roles in the transport/logistics and legal industries.

Craig is a qualified accountant who has been a non-executive director and chair on private company boards, and has undertaken a number of mentoring and consultancy roles across a range of industries. The non-executive roles include working in regional areas with various indigenous communities, in tourism, manufacturing and the retail sectors.

IRAM CEO

Jacqueline is WA based, and has a retail career that encompasses supermarkets, hardware and liquor stores in the United Kingdom, New Zealand and multiple state in Australia. Her experience also includes management and business improvement roles in supplier and sales businesses, and in small to medium business consulting.

She has spent time working in large corporate and franchise organisations, has worked with small business owners and solo traders, and with not-for-profit associations.

Her key strengths lie in building team capability, improving business outcomes, crisis leadership and delivering strategic growth. She has a particular focus on strengthening operational diversity in organisations, to drive better long term outcomes for the business and the community.

Jacqueline is a graduate of the Royal Society of Chemistry, a Member of the Institute of Community Directors and a Member of The Research Society. She is a  current Board Member of the Australian Gender Equality Council and a past President of BPW Australia.

Business Support Manager IRAM

Tina is based in Perth. She lived in Tennant Creek for four years, starting as IRAM Retail Operations Support in June 2019 when IRAM took over management over the Tennant Creek BP Complex.

 Originally from New South Wales, she previously spent three years in administration with NT Local Government and four years in records management with New South Wales Health. She worked with Caltex (NSW) and BP (NT) for five years.

 During the COVID19 pandemic, from March 2020, she took on the additional role of community liaison in Tennant Creek.

 Tina’s role is to provide support to the IRAM executive team and manage business records, contracts, business report and compliance with regulatory requirements.

Merchandise Manager

Andrew started his retail career in the mid-90’s with Action Food Barns, in Willetton, WA. After a few years in the Produce department, he shifted to Woolworths where Andrew excelled in the Storeroom before being given the opportunity to learn several other departments, including Grocery, Perishables and Liquor.

He joined the team at JB Hi-Fi Cannington, WA in 2007, quickly moving into a management role with the company, gaining a wealth of knowledge and customer service experience over 12 years. Andrew served in a number of roles, including Software Manager and Merchandise Manager at a variety of JB Hi-Fi locations across the metropolitan area before returning to the supermarket industry.

In 2019, Andrew moved to scenic Jurien Bay as Store Manager of the Jurien Bay IGA, serving rural WA during the pandemic for two years before joining IRAM in 2021.

Retail Operations Manager

Shaun has 30 years’ retail experience in metropolitan and regional areas of Western Australia.

He grew up in Merredin, a small town 256 kilometres from Perth. In 1991 and began his first job with GJ Coles at Target Merredin, where he went on to become store manager. He then worked as stores business manager for Independent Stores for five years.

Shaun then spent 10 years in store management positions for Coles Supermarkets, including remote area manager for North West WA and opening store manager for Coles Haynes. He was store manager of the year for Coles Supermarkets WA in 2010 and WA state coach for easy ordering meat and bakery in 2013.

In 2015, Shaun moved to Woolworths as supermarket manager before starting with IRAM in the same year.

Shaun’s passion is bringing a metropolitan shopping experience to regional areas, overcoming the remoteness of store locations and building better retail businesses in a challenging environment.

Community & Marketing Manager

Maroushka began her journey in the retail sector in 2015, where she rapidly developed a comprehensive understanding of retail store operations before joining IRAM in 2019, where she became an integral part of the merchandise and marketing team. In this role, Maroushka was instrumental in implementing promotional campaigns and marketing strategies that significantly enhanced margin, brand visibility, profit, and customer engagement.

In 2024, Maroushka ascended to the role of Community and Marketing Manager. In this capacity, she has successfully merged her deep retail experience with her passion for community engagement, focusing on building strong relationships with local communities and stakeholders. Her efforts have not only bolstered IRAM’s community and online presence but have also played a pivotal role in aligning the company’s marketing initiatives with its long-term strategic goals.